How to use this type and talk demo:

• Choose a character by clicking on one of the pictures.
• Write the text you want the character to say.
• Push the "Read text" button. The server will then create the animation for you to see.
• You can make new selections and change the text as many times as you like.

If it does not work:

This web site has been tested for Windows and Internet Explorer 6.0 or newer, Mozilla Firefox 0.9.3 and Opera 8. Other alternatives will be checked later.

When using some earlier version of Opera we had to let Opera Identify as Opera (Ctrl+Alt+O) to get Java to work.

Problems making the Type&Talk work usually falls within the following categories:

• Too old version of the browser.
• Java: not installed, too old Java or erroneous installation.
• You are behind very strict firewalls that does not allow you to contact the video creation server. You can just access the web-pages. Has only occurred for PCs in banks and finance institutions.
• Some other program is running at the same time and blocking resources needed for the ECard service.

More on this below.

If the voice does not work:

Does your computer have a sound card? If it does not have a sound card you will get an error message when the video creation page tries to play the speech text. Otherwise it will work.

If you have problems with making the voice say what you want it might help reading this page.

Java:

You need to have Java installed on your computer, and the installation must be correct for the video creation page to work. If Java is not already installed on your computer, or you have a too old version, you will be asked to install Java when entering the video creation page.

Installing Java must be done from a user account that has "Administrator privileges". This is a common cause of problems: Java is installed from a common user account, and therefore the linking of the web-browser and Java does not work.

Sometimes a computer may have several versions of Java installed, and this can cause confusion on the system. You would then have to uninstall the old versions by using the "Add/Remove Programs" in the Control Panel. After removing all old versions, install Java again. You can do this by entering the video creation page since this page detects missing Java and leads you to a new installation.

We have created a web-page for testing your Java installation.

Communication between your computer and the service:

If you are sitting at a PC that is connected to the Internet via strict security systems, then there might be problems in connecting to the animation creation part of the service.

Most security systems ("fire walls") are set up to block certain types of communication. The video creation service is set up to use communication that is LEGAL in almost all cases. However, some banks and finance institutions have extra restrictions that only allow web-surfing and that block any other kind of internet communication.

If you can NOT view the following web-page: Access check then you are probably connected to the Internet through a strong security fire wall and can not use the service. Best advice is try it at home.

Other programs that run at the same time as the animation program on the video creation web page may interfere and create problems. We have experienced problems such as the page don't open properly, the page freezes and the computer hangs or runs very slow etc. This happens if we run Adobe Photoshop Limited Edition and and try opening a video creation page. We have looked carefully at this problem, but so far found no way of fixing it. It seems that Photoshop is taking hold of some resources that Java also needs, and then Java goes "wild" when the resources are not available.

Too many users that at the same time try to create video greetings may cause problems. The server does not have unlimited capacity, and may therefore have limited capacity to deliver web-pages, sound files and Java applets all at the same time.

Other things:
If you have a problem that you think might have other causes than the ones listed above, or have suggestions for improvements, please contact .

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